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terms and conditions


Return and Refund Policy:

Damaged and mislabeled items

At Nakamoda, we pride ourselves on the quality of our products. That's why all our orders undergo a three-step quality check before being shipped. However, if a damaged or mislabeled item accidentally managed to pass our quality control, or if it was damaged during shipping, we take full responsibility and replace it free of charge.

Customer must contact you in case they receive a damaged item within 30 days of receiving the misprinted/damaged/defective item.

Order lost en route

In case of an order lost in transit. After checking according to the tracking, it may simply be blocked at some point during delivery. Wait a few more days. If the package has still not arrived, let us know no later than 30 days after the expected delivery date. If the address was correct, we will issue a full refund for the order. If the address was incorrect , the package will be returned to the return address and we will contact you to get the correct address when we receive the returned package. If we do not receive the package, then you will need to submit a new order to replace the original one.

Refunds

Refunds are only offered to customers who receive wrong or damaged items. If this applies to you, please contact us at [btcbusiness69@gmail.com] with pictures of the damaged items and we will work to refund you.

Exchanging an item for a different size/color

At this time, we do not offer exchanges. If you are unsure of the size that will fit you best, please check our size guides: we have one for every item listed on our store, in the product description section. Although rare, it is possible that an item you ordered may be mislabeled. If this is the case, please let us know at [ btcbusiness69@gmail.com] within one week of receiving your order. Include your order number and photos of the mislabeled item, and we'll send you a new one, or refund your money!

Privacy Policy :

Introduction : At Nakamoda, we are committed to protecting and respecting your privacy. This privacy policy applies when you use our website and services.

What information is collected : We may collect personal information such as your name, email address, postal address and telephone number when you use our Services.

How the information is used : We use your information to process your orders, provide our services to you, communicate with you and improve your experience on our site.

Sharing information : We only share your personal information with third parties who help us provide our services to you, such as our payment service providers.

Data security : We take the security of your data very seriously and use appropriate security measures to protect your personal information.

User rights : You have the right to access, correct, delete or limit the processing of your personal information.

Policy Changes : We may update this privacy policy from time to time, so please review it regularly.

Contact : If you have any questions about this Privacy Policy, please contact us at [ btcbusiness69@gmail.com].

Terms of Use:

1. Acceptance of the conditions

By using Nakamoda's website, you agree to the following terms of use. If you do not agree to these terms, please do not use this site.

2. Description of the service

Nakamoda is an online store that sells clothing and accessories inspired by the cryptocurrency universe.

We work with a print-on-demand distributor. They have locations all over the world, so depending on where you are, your orders are printed and shipped from the location that can do it most efficiently!

The prices of our products are indicated on the site. We reserve the right to modify our prices at any time, but we undertake to apply the current rates indicated to you at the time of your order. The products remain the property of Nakamoda until full payment of the price.

4. Intellectual property

All content on this site, including text, images, logos, etc., is the property of Nakamoda and is protected by international copyright laws.

5. Acceptable Use

You agree not to use this site for illegal or harmful activities, such as hacking, spamming, posting offensive content, etc.

6. Limitation of liability

Nakamoda cannot be held responsible for any direct or indirect damage resulting from the use of this site or the inability to use it.

7. Privacy Policy

Please review our privacy policy to understand how we collect, use and protect your personal information.

8. Changes to the Conditions

Nakamoda reserves the right to modify these terms of use at any time. It is your responsibility to check for changes regularly.

9. Applicable law and jurisdiction

These terms of use are governed by the law of the United Arab Emirates. Any dispute relating to their interpretation and/or execution shall be subject to the French courts.

    24/7 CUSTOMER SERVICE

    Our team is at your disposal for any questions about our articles or your order.

    SECURE PAYMENTS

    Our online payment management is 100% Secure with Stripe and Bitcoin BTCPay server.

    FREE SHIPPING

    Our delivery times are 5 to 10 days for Europe and 2 to 3 weeks for the rest of the world.

    SATISFIED OR REFUNDED

    We offer a 14-day money back guarantee after receiving the items!